To help you decide if hiring is right for you here are some of our frequently asked questions that might help…
Are all your hats on the website?
No, our collection is constantly changing so to see the whole collection you would need to visit the studio to view them.
How do I collect and return my hat?
You can collect your hat a few days prior to your event and then return it to the studio after your event. When you book your hat, we will agree the dates and times. All of our hats come with a smart hat box.
If I choose a hat, can you send it to me when I need it?
Yes, many of our clients live all over the UK so to save you travelling long distances, once you have chosen your hats and agreed the dates we can courier a hat to you for an additional cost.
Do you send hats overseas?
Yes we do! We have supplied hats to weddings and events all over the world and we can also advise on hat wearing etiquette and option for safe carriage to your location and the return.
What about the weather, what do I do if it rains or is windy?
We cannot control the great British weather so we ask you treat your hat with utmost care. Please ensure you use an umbrella, hats and rain do not mix!
When are you open?
We operate an appointment only system, this ensures that you get one to one treatment and get Michelle’s undivided attention to ensure you find your perfect hat. Bring your outfit or an idea of colours and then you can try on different styles of hats, headpieces and fascinators.
The studio is open from Monday to Saturday.
To make an appointment call 01604 622534 between 9am and 6pm, if we are with clients please leave a message and we will return your call as soon as possible.
How far in advance do I need to book my hat?
It depends on how specific your needs are and which event you are attending but the general rule is that if you want to hire a specific hat for a popular event like Ascot, you need to book as early as possible – hats do get booked out as early as January.
However we have a vast array of hats to choose from , so even if you need a hat at the last minute there’s usually a hat for you amongst the collection.